Course Description: In this course, you will review how to de-escalate a situation with your residents. You will go into a clear and concise review on how to communicate and handle residents who are misbehaving. At the end of this course, you will receive 4 in-service units.

Tuition Fee: $60.00

(Plus $3 convenience fee)

This In-Service Unit course will provide you information regarding De-Escalation in an assisted living setting.

·         This course will award a certificate for: 4 In-Service Units

·         Registration for payment:

o    via Paypal or

o    via the ALTS Office located at: 1843 E Southern Ave Tempe, AZ 85282.